Effective Date: June 10, 2024

This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products from Shop Kait Rose ("we", "our", or "us") to our valued customers. By placing an order with us, you agree to the terms outlined in this Shipping Policy.

Processing Time:

1. Order Confirmation: Once your order is successfully placed and processed, you will receive an order confirmation email containing details of your order, including the items purchased, shipping address, and estimated delivery time.

Shipping Methods and Rates:

1. Shipping Options: We offer several shipping options for domestic and international orders. Shipping options and rates times will be presented during the checkout process.

2. Tracking Information: For most orders, tracking information will be provided via email once your order has been shipped. You can use this information to track the progress of your shipment.

3. Delivery Addresses: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or losses resulting from incorrect or incomplete address information.

Order Tracking:

1. Tracking Information: Once your order has been shipped, you will receive an email with tracking information that allows you to monitor the progress of your shipment.

2. Delivery Updates: We provide estimated delivery dates based on information provided by the shipping carrier. However, actual delivery dates may vary due to factors beyond our control, including weather, customs processing, and carrier delays.

Lost or Damaged Shipments:

1. Lost Shipments: If your order has not arrived within the estimated delivery time and the tracking information does not provide updates, please contact us at shopchristinaroki@gmail.com. We will work with the shipping carrier to investigate and resolve the issue.

2. Damaged Shipments: If you receive a damaged or defective item, please contact our customer service within 7 days of receiving the order. We may request photographs and other documentation to process a replacement or refund.

Contact Us:

If you have any questions, concerns, or inquiries about our Shipping Policy or the delivery of your order, please contact us at kaitrose.contact@gmail.com.

By placing an order with Shop Kait Rose, you acknowledge and agree to the terms outlined in this Shipping Policy.