Refund policy

REFUND POLICY

Thank you for shopping! Please take a moment to review our "No Return Policy" outlined below before making a purchase. By completing a purchase with us, you agree to abide by the terms of this policy.

1. All Sales Are Final: We do not accept any returns, exchanges, or refunds for any purchased merchandise. Once an item has been purchased, it cannot be returned for any reason.

2. Defective Items: In the rare case that you receive a defective or damaged item, please contact our customer service within 7 days of receiving your order. We will assess the issue and provide a resolution on a case-by-case basis. Proof of purchase and photographs of the defective item will be required for our evaluation.

3. Order Cancellation: Orders cannot be canceled or modified once they have been placed and processed. Please review your order carefully before finalizing the purchase.

4. How to Contact Us: If you believe you have received a defective item or have any questions regarding our no return policy, please contact our customer service at kaitrose.contact@gmail.com. We will be happy to assist you.

By making a purchase, you acknowledge and agree to our no return policy as stated above. We value your business and are here to provide a positive shopping experience.